Best RPA (Robotic Process Automation) Tools in 2020

By Sukanya Ahuja - Published on October 19, 2020
Article givens the list of best Robotic Process Automation Tools

The workday at any company has various tasks that can be dull and repetitive. Such tasks, if done manually, often have space for human error. To avoid these mistakes, everyday tasks that are done digitally by employees are automated with bots. The software that instructs and enables these bots with these abilities is called a Robotic Process Automation tool.

Popular Robotic Process Automation RPA Tools in 2020

  1. Redwood Software

    It offers two kinds of automation software. The first looks after finance automation which allows organizations to automate tasks like asset accounting, invoicing and payments, cash collection, etc. The second tool looks after workload automation that helps in automating tasks over various platforms. This includes cloud, on-premises, and hybrid situations.

    This offers a highly scalable tool without much hassle.

  2. Nintex

    It is a workflow automation tool that offers an exceptionally easy to use drag and drop interface. It helps create simple workflows to avoid error, time wastage, and miscommunication. The tool works across various applications like excel, developer apps, emails, etc.


  3. Blue Prism

    It is one of the market leaders in the RPA segment. It’s primarily preferred by medium and large organizations. It allows creating simple workflows that can adapt to various platforms and applications. The tool also offers great security for network and software credentials.


  4. Visual Cron

    It helps organizations automate their task scheduling and integration. It has capabilities to extract and organize data into meaningful files, running processes, etc. However, it needs to be noted that the tool only works on windows.


  5. Kofax

    It is a cloud-based RPA tool that enables integration from various sources like websites, desktop applications, and portals. It also offers the users a code-free environment making it very user-friendly.


  6. NICE Systems

    is an employee-centric RPA tool that provides help to the backend, finance, and HR departments. It can be deployed both on-premises and over the cloud. The tool also offers advanced analytics. Its abilities include real-time workflow, document management, performance management, reports, and workforce intelligence.


  7. Intradiem

    It is an RPA solution for customer service teams. It allows companies to measure ROI in real-time which allows increased productivity.


  8. UiPath

    It offers all core capabilities that are required of an RPA tool. It offers high-end security with its encryption and credential management systems. It also adapts over various applications and systems.


  9. Pega RPA

    It works for business process automation. It only offers cloud-based integration. A great feature of the RPA tool is the AI-based X-Ray healing which helps prevent the breakdown of systems when applications and platforms change.


  10. Automai

    It is a code-free and low technical support-based RPA that allows enterprises to automate various tasks. The tool makes use of AI, ML, and OCR to adapt the tool to the specific needs of the business for better predictions.

  11. Win Automation

    It is the most powerful and intuitive platform for Windows automation that enables users to automate any desktop and web-based tasks with zero effort. Win Automation intelligent Software Robots can be taught to perform effortlessly any task, empowering organizations to achieve greater efficiencies through automation.


  12. Automation Anywhere

    It is an intuitive tool that integrates seamlessly in pre-existing systems. It offers bank-grade security making it valuable for medium and large enterprises. The tool also offers real-time analysis and reports enabling businesses to increase productivity and bring in the required changes quickly.


  13. Jacada

    It is a customer service automation tool that uses a blend of AI and RPA to deliver great results. The tool can automate tasks like call summaries, screen pop-ups, and customer onboarding among many others.


  14. SAP Intelligent RPA

    It is formerly known as Contextor, is great for multi-channel workstation applications. It can be used both on-premises and over the cloud. The tool is capable to automate workflow which is very user-friendly. It offers both attended and unattended automation.


  15. WorkFusion

    It is an enterprise solution RPA tool that offers AI-based services. The tool is capable of extracting meaning from unstructured data sets and making smart decisions. It also gives meaning insights about the workforce, both humans and bots, in an easy to understand user-friendly manner. One of WorkFusion’s tools, called the RPA Express, is available for free.


What are the Advantages of Using RPA Tools?

The tool offers a multitude of benefits, let’s look at some of the key ones

  • Quality and Accuracy

    Repetitive and mundane tasks certainly have a big scope for human error. Automating such tasks with RPA tools results in quicker and moreover, precise results.

  • Improved Analytics

    As all automated processes become error-free, the analytics reflect accurate data. These metrics are as close as can be to the truth. This allows decision-makers to make the right decision based on reliable knowledge.

  • Increased Employee Productivity

    As employees are free of the time consuming and dull tasks, they have space to focus their energies on working with clients and projects that require the human touch. In addition to that, it has been seen that the work-force is more active if repetitive tasks are removed from their task load.

  • Reduced costs

    As RPA tools can work non-stop without breaks and offer error-free results, their inclusion in the systems can result in lowered operational and time costs.

Which Factors Should You Consider While Selecting an RPA Sofware?

As there are many options available, there are a few factors you should consider before making your choice.

  • Ease of Use and Implementation

    While buying RPA software, it’s essential to consider how simple and quick it will be to fuse the new system with previously existing ones. The change should be smooth. One should also see how user friendly it is and if the existing teams can navigate the RPA tool.

  • Overall Cost

    At first, companies often compare the costs of such tools solely based on the subscription fee. However, costs like maintenance, implementation, training, etc should also be considered before making the final decision. This can help create a sustainable system.

  • Vendor Support

    As RPA tools can often be very tricky for people who lack technical know-how, it is integral to have good vendor support. This permits ease of use in the long run. Along with that, it’s key that vendors provide reliable training and quick deployment of the systems.

  • Scalability

    While choosing a robotic process automation tool, make sure that the capabilities of the system can meet any future requirements as well. The tool should be able to perform well without any restriction of volume to meet business growth.

  • Architecture

    As all businesses have varied needs, it’s imperative that the architecture of the tool meets those specificities for your business. Before taking the call, features like attended vs unattended automation, code-free vs low code, etc should be evaluated.

Sukanya Ahuja | Sukanya Ahuja is currently a student at Symbiosis Centre for Media and Communication. She’s pursuing her bachelor’s degree in Mass Communications. She has previously worked in consumer behavior research, digital marketing, and public relations. She aims to work in the marketing industry. She has always been intrigued by understanding how consumers relate and react to various messages. Connect with her on LinkedIn.

Sukanya Ahuja | Sukanya Ahuja is currently a student at Symbiosis Centre for Media and Communication. She’s pursuing her bachelor’s degree in Mass Communications. ...

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