Apple Offering Free Repairs for Glitch in iPhone 7

By Marco Islas - Last Updated on January 6, 2020

After admitting that some models of iPhone 7 have some bugs, Apple is offering to repair them for free. In what has now become custom, the Cupertino company is making amends for those users with models with a software malfunction when switching off Airplane Mode, leaving users unable to re-connect to service, “due to a component that has failed on the main logic board,” according to Apple.

The failing model was produced in Apple’s China manufacturing plants between September 2016 and February 2018, and were sold in China, Hong Kong, Japan, Macao, and the United States.

The U.S. model number of the iPhone needing repair is A1660, and all users with this model can contact an Authorized Apple Service Provider, visit an Apple retail store, or get in touch with Apple support. However, the owners of iPhones with the bug will have to repair any other issue that their phones could have, such as cracked screens or other problems not related with the bug.

Apple is requiring that the iPhone be purchased at least two years ago. News of the bug was first noticed in 2016, when Apple announced an investigation on some iPhone 7 models to check if they were susceptible to the bug.

Marco Islas | Journalist with 15 years of experience covering the verge between culture, tech and business lives in the Mexico Silicon Valley witnessing his bloom.

Marco Islas | Journalist with 15 years of experience covering the verge between culture, tech and business lives in the Mexico Silicon Valley witnessing his bloom.

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