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5 Steps Banks Should Take to Transfor...
January 18, 2022
The Best Ways to Determine Customer A...
January 18, 2022
Kronos HCM Growth Fueled by Innovatio...
June 26, 2019
PRESS RELEASE – LOWELL, MASSACHUSETTS — As industry-leading organizations rapidly place workforce management at the heart of their human capital strategy to drive employee engagement…
Top 16 Customer Engagement Apps to Bo...
June 5, 2019
In 2019, many marketers see a growing need for better customer engagement and interaction software, especially ones that are developed specifically for mobile applications. This…
Dan Gingiss Talks about Creating Grea...
May 3, 2019
LogMeIn Announces New Suite of Tools
April 26, 2019
LogMeIn announced that it is furthered its vision to improve customer experience by delivering new tools that enable agents to work together and solve complex…
Software AG Announces Appointment of ...
January 16, 2019
Software AG announced the extension of its C-level executive team through the appointments of Bernd Gross as the company’s new Chief Technology Officer, and Paz…
3 Top Customer Experience Trends of 2020
November 15, 2018
The customer experience is everything. Here are what customers will be expecting and customer experience trends over the next few years. It used to be said…
The Plan for Winning the CX/UX Game
August 1, 2018
User experience and customer experience is the name of the game in today’s world of progressive business. Customers are constantly looking for the very best…
The Heart of Customer Experience: Per...
July 23, 2018
Personalization is the heartbeat of good customer experiences. Brands and companies want their customers to feel special and customers themselves want to feel like a…
How to Gain Business Using Customer I...
July 17, 2018
How well do you understand your audience? Without a proper customer insight tool as part of your marketing plan, it’s safe to say you don’t…
How Big Data Analytics Can Improve Cu...
July 13, 2018
All the ways big data can help you reach and support more customers. Big data is more than a buzzword – here’s how you can…
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