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Interacting with customers can sometimes be challenging. Why? The answer's simple – managing contacts, accurately diagnosing issues, and guaranteeing customer satisfaction or favorable interactions can...

Clients can come and go as fast as the weather changes in today's business world. In that manner, nowadays, each business owner faces self-assured, optimistic,...

User experience (UX), or how enjoyable it is to interact with your website, should also be considered when designing a website. It's easy to become...

The pressure is mounting on financial advisors from commoditization to democratization of financial advice. Therefore, financial CRM software has become necessary for financial advisors. Currently,…

With a good customer relationship management (CRM) software, you can maintain connection with your customers and keep your employees productive. To assist you in your…

by Nikolaus Klaus, CEO of Pipeliner When properly implemented and adopted, a CRM system should become the operating system of a business. Revenue is the...

What is a CRM? Customer relationship management (CRM) is the technology that enables your business to efficiently manage your interactions and relationships with potential and...

Guest Contribution by Khadim Batti, CEO, Whatfix Most people need help learning to ride a bike; it takes a while to learn enterprise management software...

Guest Contribution by OWOX A few decades ago, companies strived to be “dot-coms.” But today, even the next-door bakery offers online delivery. The same story…

Guest Contribution by Sarah Noel Block When you work in a small marketing department, you need to focus on the marketing activities that count.  That…

Guest post by Emma James To stay relevant in the market today, organizations must make data-driven decisions. Many businesses are switching to customer relationship management…

PRESS RELEASE: CUPERTINO, CALIFORNIA – SugarCRM Inc.®, the company that helps organizations deliver exceptional customer experiences, today announced the addition of Chris Pennington as Chief…