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The use of chatbots in the financial and banking sector continues to expand, with most finance companies using some form of chatbot technology. The trend…

A study by CareerBuilder found that 63% of American employers are looking to hire permanent, full-time employees. Moreover, Manpower reports that about 73% of employers…

Experts have predicted that by 2020, approximately 85% of interactions that we will make with businesses will be through chatbots. That is because this technology…

Depending on the organization and its needs, chatbots can be powered via artificial intelligence, with the innovation making huge waves in galvanizing customer service. Global…

Chatbots improve communications by providing real-time answers to users’ questions. When chatbots do this well, the conversation appears to be very human-like. The very best…

Chatbots are very useful to improve e-commerce by providing responsive customer service and assistance 24 hours per day, 365 days per year. Chatbots respond to…

PRESS RELEASE — NEW YORK — KLM Royal Dutch Airlines will become the world’s first airline to offer an inspirational service via the Amazon Alexa…

If you own an automotive industry dealership and aren’t using chatbots, you may be leaving money on the table. A lot of it. It’s understandable…

How can chatbots benefit your e-commerce business? Chatbots are becoming more and more popular because of the essential benefits they provide to businesses and customers….

Banks are adopting software that can be used to converse with users called chatbots. The chatbots listen and give a response with the appropriate information….

How can you make your chatbot UX better? Here’s what to know if your business wants to provide the best possible chatbot user experience possible….

Joint effort across time zones and topographies is the means by which work is completed on a national and a universal scale. Organizations are increasingly…