When it comes to delivering the highest quality of customer service, using a chatbot is one of the top things you will need. Chatbots are trending as more consumers prefer to get answers to their questions instantly.
However, just like in George Orwell’s “Animal Farm,” chatbot development tools and frameworks are not always created equally, depending on the chatbot development tool used.
So, how can you judge, and know which chatbot tool is better?
What are the things to look out for in an excellent chatbot development tool?
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Availability
Any chatbot development tool that can’t produce AI bots that could stay for a full 24hours without running to any form of glitches is not worth the shot.
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Multitasking
Other than lasting for more than 24hours, any chatbot development tool that cannot produce Ai bots that will function properly under the pressure of multitasking, from perhaps massive traffic of customers, is just not ideal.
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Cost-effective & Time Efficient
And lastly, if the chat development tool is not cost-effective, and uses less time, it is certainly not the one.
Now, using the above requirements, we have been able to come out with 8 awesome chatbot development tool to consider in 2020. So, here they are. -
Chatterbot
The chatterbot AI tool is a well-known framework in the business of creating a chatbot. Alongside its less complicated, and straightforward working mechanism, most people love it because it allows for bots to be trained in different languages.
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Botkit
Known for its visual conversational style of bot building, where the client gets to see what’s going on, Botkit has won the hearts of many in the area that you can add as many plugins as you’d want. Unlimitedly!
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BotPress
Not so many chatbot development tools get to be as flexible and open as BotPress is. From how one can edit on this framework easily, to how it supports external channels like Skype and the rest, BotPress is undoubtedly a must-try.
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IBM Watson
If you’re planning to make AI bot for an educative website, or formal environment, this is the best chatbot development tool for you. With over a billion Wikipedia words installed in this fantastic framework, you couldn’t ask for more when it comes to the exchange of vocabulary. Little wonder why it’s bots that are often called “the mini professors.”
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Microsoft bot Framework
Okay, need I remind you of how advanced Microsoft is when it comes to building frameworks? With the ability to build, connect your chatbots to other platforms, manage them as you’d want, Microsoft bot framework produces the smartest chatbots; one could ever imagine.
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AI
This framework offers users not only the ability to do whatever they want with their bots but also adds a voice-over feature where once can communicate with the bot if they don’t feel like typing.
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Pandorabots
This framework supports all coding languages like many others on this list and produces one of the best natural language processing chatbots, thanks to AlaaS platform.
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RASA Stack
This is an open-source chatbot development framework that features things like complete data control, links to other APIs, and contextual dialogues management.
So, if you are planning to launch a website in 2020, and you have been thinking about what chatbot development framework to use, you can certainly do justice with any of the ones mentioned here on this list.
