According to The HR Technologist, intelligent automation in human resources “has the potential to transform the HR function by boosting efficiency, improving productivity, and fostering innovation.”
Additionally, The HR Technologist states that “Intelligent automation can help HR professionals make smarter decisions, help them get more done with less, and help HR shift its focus from manual, repetitive tasks to take on a more strategic role in the business – by innovating.”
Automation, learning systems, and artificial intelligence are all becoming key elements of HR practices and HR leaders and practitioners need to embrace these as ways to help your business achieve its goals.
Intelligent automation can improve HR management in the following ways:
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Better compliance
Many of the daily responsibilities of HR staff fall to tasks like filing paperwork, checking regulations, and repeating similar compliance-related tasks throughout the day. As machine learning algorithms mature, they can be used to check that forms are filled out accurately and on time, automatically checking against any necessary regulations.
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Better recruiting
Automated HR recruitment now features AI to help businesses understand the quality of their candidates based on more than just their resume.
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Better candidate experience
One way that AI is already popping up in HR processes is through chatbots. Businesses that engage with potential applicants with chatbots can provide answers to questions, walk candidates through the application process, and even potentially help screen resumes.
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Coaching and training
Employees and employers alike can benefit from automated training. Using intelligent automation, employees can automatically engage in training that aligns with their development goals and training modules can be deployed to help train and onboard employees in their specific positions after hiring.
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Interviewing
Businesses have started to deploy AI-enabled interview solutions with candidates. Solutions such as MyInterview can help you not only assess a candidate’s personality from their video interview, they can also help you structure interview questions and screen interviews.
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Talent and performance management
Programs such as TalentSoft help you manage your teams better. By using analytics, it can automatically recommend training and development needs for employees and also help identify performance gaps.
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Better record-keeping
HR managers find themselves on calls, in meetings, and conducting interviews frequently. Software such as Clark AI, a bot that dials into conference calls, automatically does all the notetaking. Then when the call is over, you get the notes emailed directly to your inbox.
Intelligent automation is not just something that can benefit our personal lives in line with automatic vehicles and smart home devices. It has the ability to leverage manual tasks and processes to increase employee productivity and focus on more deep and high-value work. Human resource departments can gain great value from intelligent automation and use it to map out a strategy for business success.
