The agreement is set for the next seven years and the terms of the contract will see Big Blue leverage the IBM Services Platform with Watson to manage support systems including data centers, help desk, data and voice networks.
Moreover, this agreement will allow Juniper Networks to leverage IBM’s cognitive technologies to create an agile IT environment. IBM will introduce the “Factory Development” concept for application management, using automation and cognitive tools to help Juniper drive efficiency, cost savings and assist Juniper Networks toward achieving a cloud-native landscape.
“A key element of our digital transformation is to manage the complexities of our global operation and to get the most out of our current investments,” said Bob Worrall, CIO at Juniper Networks. “In working with IBM Services, we will be able to collaborate with them on innovative solutions for our cloud-first business model.”
Worrall said Juniper Networks will also tap into IBM’s cognitive technologies in a bid to create a more “agile IT environment”, required to help reduce costs and “enhance their journey to the cloud.”
“Our work with thousands of enterprises globally has led us to the firm belief that a ‘one-cloud-fits-all’ approach doesn’t work and companies are choosing multiple cloud environments to best meet their needs,” added Martin Jetter, Senior Vice President of IBM Global Technology Services. “Working with Juniper, we are integrating cloud solutions with their existing IT investments via the IBM Service Platform with Watson. This gives them the opportunity to generate more value from existing infrastructure, along with helping them manage strategic services that are critical to their business.”