Employee management is a well-defined process that helps the staff of an organization to deliver their best and thereby helping the organization to achieve their business objectives. It is a comprehensive process that covers every aspect of human resources, such as new employee recruitment, performance management, payroll and many more.
To broadly categorize, employee management covers three main areas, viz:
Acquisition / Recruitment
Recruitment is all about looking for the right talent that fits the business requirement, which is further in alignment with the business goals.
This process is about continuous evaluation of performance of employees, benchmarking them against some best practices and helping them in continuous improvement.
Employee Engagement / Employee Retention
While employees are engaged in fulfilling various business goals, their job satisfaction, overall happiness in the setup is very important. Through various employee engagement activities
Important aspects of effective employee management and tips for HR to ace it
To make the life of employees in an organization comfortable and encouraging them to perform, it is pertinent to have good employee management. This will ensure that employees are able to deliver quality output in their work. While the term management is very broad and a complex one, there are certain elements of employee management that every human resource department should look into.
Effective management is no more a mystery, just requires the following elements to be followed
Foster Open & clear Communication
One important aspect about employee effectiveness is clarity in what they are supposed to do. Hence, it is important that HR departments ensure things are communicated in the right order and kept things clear between employee and organization. Communicating the right information clearly will ensure that employee delivers to what they are expected to. Furthermore, open and clear communication also plays a pivotal role in establishing a relationship between a manager and team member. Listening to team member clearly, encouraging an employee and also providing valuable and constructive feedback are some of the mechanisms that form the part of establishing clear and open communication.
Set Clear Expectations
This is an extension of communication, however, with a very specific objective. Here, employees are supposed to be clearly communicated about the role that are going to perform in the organization. They are also to be conveyed about what is expected in this role and will be the parameters, under which this role will be evaluated. Having these clearly defined, will give a clarity to employee and they can perform their tasks effectively.
Help Employees Develop
A very important aspect that organizations need to look into is helping their employees develop, which means to help employees succeed. This can be done by creating a conducive environment for performing and empowering them with necessary information and tools to perform.
Another way, HR managers can invest in the development and growth of employees is by investing in their future. This can be done by providing necessary training and skill development so that it helps them to grow within the organization.
Trust is a critical element in a relationship between and employee and organization. While the company expects the employee to be trustworthy and transparent, there is an equal responsibility on the company side to encourage a conducive environment and build trust within the employees and between employee and management. This is again a subset of having transparent communication with your employees.
Recognize and reward hardworking employees
While it is important to provide clarity on what is expected out of employees, it is equally important for them to rewarded on achievements. There is an old adage that states that reward your employee in public and criticize them in private. Give them the due recognition in an open forum motivates them to perform.
Treat employees as individuals
Every employee has his or her own competency and skills. It will be unfair for any HR department to compare two employees, even if they are part of the same team. Treat each employee as individuals and then work on their strengths and weaknesses to help them succeed.
Encourage innovative ideas and opinions
A friendly environment will be where employees are allowed to come forward and share innovative ideas that will help the organization to foster growth. No idea should be discouraged and every employee who has suggestions and ideas, should be made to speak up. This is another way of encouraging employees to be connected strongly with the organization. If the idea is worth implementing, then the said employee must be given the responsibility of executing it. This way employees can be given added responsibility to foster leadership qualities in them.
Be an example
For a manager, it is important that the team succeeds and every employee in the team delivers. Set up an example for other managers and create a precedence for the organization to follow across the board.
Key benefits of effective employee management for organizations
Having an effective employee management process has its own set of benefits. Here are four key benefits of having a good employee management process.
Better workflow efficiency
When HR effectively manages the employees, the processes and workflows associated run smoothly. This again boils down to the fundamentals of having the right people aligned, ensuring proper communication and acknowledging their achievements.
Boost in employee productivity
If an employee feels unappreciated, in spite of his or her efforts, is bound to leave. Hence, organization needs to provide the right set of motivation that help employees feel valued and also boost their productivity.
Ensure data security
Earlier the concept of data security was more limited to banks, financial services and similar companies. However, with modern day organization setups promoting remote working options, it has become imperative for every organization to ensure the security of data been used or consumed by employees. Not only this, even the records of employees have to be protected, which calls for robust systems to be implemented.
Reduce Employee Costs
If employees are engaged and retained, then it helps in bringing down the cost of employee. Otherwise, on an average a company spends 6 to 9 months of an employee’s salary in hiring and replacing an employee (Source: CAP Study)
How Latest HR technologies are Easing Employee Management
HR departments are under a continuous pressure to ensure effective employee management. Hence, today we find many tools and technologies that help HR department that helps in managing employees seamlessly. Modern day tools help in streamlining the process in HR such as recruitment, onboarding, performance monitoring, rewards & recognitions, etc.
Here are some important types of tools that HR departments can use:
Performance Monitoring Tools
A key element of employee management is the continuous monitoring of performance of employees. In such case, having a tool that enhances the process of performance monitoring will help HR department. This can further help in taking critical decisions such as employee promotion, demotion or putting them in training and development
HR Management Tools
This is more of a comprehensive tool that addresses the entire human resource management aspect of an organization. These tools help in centralizing and streamlining employee records that are connected to their regular job. These HR management tools help in performing other functions of HR such as employee onboarding, payroll, managing & tracking employee benefits.
We saw the importance of communication in employee management. Hence it is important to have the right set of office communication tools that can ensure clear and timely communication to employees.
A part of employee management involves working on lot of documentation. This includes documents related to employee records, ongoing work, performance monitoring and so on. Having such tools help in better collaboration between HR and employees.
Project Management Tools
These tools are important because they help in the regular work that an employee performs. These tools also monitor the KPIs (Key Performance Indicators) that are associated with each employee and maintains complete transparency of what is expected and what is the actual.
Having these tools also help in better staff augmentation within the organization.
Here are a few of the employee management software that can be used for various objectives
- Wallet HR
- Pocket HRMS
It is inevitable that a workforce is the lifeline of any organization, and they need to effectively managed. Irrespective of a sector, domain or geographical location, it is pertinent to have effective management of employees. Hence, it is imperative to have a structured employee management. A well-defined process combined with the right set of tools can help HR departments to perform effective employee management.