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Contact centers dramatically changed during the pandemic, and this pace of transformation will continue to accelerate in 2023, as companies work towards delivering the best...

2023 will be an important year for martech, with digital marketing spending increasing to $146 billion, but priorities shifting away from traditional PPC to visual...

The workforce trends are changes influenced by the prevailing circumstances that occur over time. Businesses can and should embrace workplace trends that boost productivity and...

COVID-19 hurled unprecedented professional challenges, as every blow directly impacted employees, their lives, and the association with the company. Professional changes such as work from...

HR data analytics courses are a great way for HR professionals at your organization to stay up to date with current HR trends and also…

The customer experience is everything. Here are what customers will be expecting and customer experience trends over the next few years. It used to be said…

Know these future trends when it comes to cloud computing. Cloud computing is changing businesses in many ways. Whether it is the way they store…

Not all digital marketing trends are created equal, find out which digital marketing trends you should avoid this year. The year of 2018 will offer…

The best marketing trends last the test of time. Martech trends to follow throughout the year. With 2018 well past the first month, perhaps, you…

Content marketing remains one of the most effective ways to brand your business. Here are the top 5 strategic content marketing trends to following into…

Technology changes in amazing and freakishly fast ways. These changes are the ones IT professionals need to be aware of. Unique content is still king…