Around 56% of customers interact with business through numerous platforms online and have various milestones in the journey to buy a product. When a business...
With the increased use of digital platforms, customers expect the interactions they have on their desktops and mobile devises to be seamless, responsive, intuitive and,…
Grow your marketing by growing your knowledge in customer journey maps. The customer journey map is an important step in creating your best marketing materials…
Shoppers today often have a hustler’s mentality. Many of them do not have the patience to conduct proper due diligence on options available to them…
Customer journey mapping is an important skill that can help enhance a customer’s experience. By putting yourself in the position of the customer, you will…
Inbound marketing is an important tool in the field of marketing. The first step to implement an inbound marketing strategy is to understand the customer…
