B2B Account Health solution provider, Confirmit, announced that a global, integrated media company TMC has named their B2B Account Health solution as a winner of the Customer Experience Innovation Award.
The TMC Customer Experience Innovation Award recognizes best-in-class companies setting the standard in delivering exceptional customer experiences across multiple channels. Winners of this prestigious award represent prominent players in the market who consistently demonstrate the advancement of technologies and leadership in the industry.
The Confirmit B2B Account Health solution empowers teams to understand the accounts’ status and manage revenue-risk factors with an easy, streamlined user interface. With the Account Health solution, companies receive better and deeper insights to proactively identify and address the customer issues that have the biggest impact on their goals and in driving customer engagement.
“We know that revenue is a top priority for all companies, but challenges like customer churn, service reductions, and stalling customer acquisition can stand in the way of growth,” said Michael Wooh, Chief Marketing Officer of Confirmit. “To help business leaders mitigate risk, we developed a highly configurable solution to deliver rich insights to the right people at the right time so teams can make smarter business decisions and drive better business outcomes. We are honored to be recognized by TMC and the CX industry for our commitment to delivering innovative results.”
“On behalf of TMC and CUSTOMER magazine, we are pleased to honor Confirmit with a Customer Experience Innovation Award,” said Rich Tehrani, Chief Executive Officer of TMC. “Confirmit B2B Account Health solution has proven to deliver a world-class customer experience to improve customer relationships, and we look forward to seeing their continued innovation driving success for Confirmit and their clients.”