Lyft said it is researching new allegations that workers disgracefully got to the private information of its riders. The ride-hailing organization says it’s exploring whether some of its workers accessed clearances and investigated clients’ data, with one saying it continued for “too long.” Lyft affirmed Thursday it was investigating the allegation in the wake of accepting a mysterious tip from a present or previous representative at the San Francisco-based organization.
“Maintaining the trust of passengers and drivers is fundamental to Lyft,” a Lyft spokesperson told The Verge in an email. “The specific allegations in this post would be a violation of Lyft’s policies and a cause for termination and have not been raised with our Legal or Executive teams. We are conducting an investigation into the matter. Our company’s values are based on creating a healthy environment of trust and accountability. If we find a violation, we will take appropriate action,” read the e-mail obtained by CNN Tech, which contained the subject line “Upholding trust.”
The article focused on a post made on an application called Blind, a mysterious message board that gives an outlet to present and previous representatives at organizations to gossip about their employers. The unknown notice asserted to have seen Lyft workers look into information on Hollywood performing artists, porn stars and Facebook CEO Mark Zuckerberg, the information revealed.
“I’ve heard at least one employee brag about having Zuck’s phone number from using our data,” the person said, using the nickname for Facebook CEO Mark Zuckerberg. Mr. Zuckerberg did not have a comment for this article. “Another employee has bragged about collecting the info of Hollywood actresses and porn stars,” the anonymous person said.
Lyft workers require access to client information to carry out their employment duties. They got the clearances and a log of request attached to people, the organization representative said. The news promptly attracted correlations with Uber’s “God see” mode, which an Uber worker allegedly used to track a columnist’s constant whereabouts.