How Recruitment Chatbots Help HRM

By Emily Pribanic - Last Updated on March 9, 2020

Improve the HR process of your organization with chatbots.

Chatbots are widely accepted by many people making them a beneficial asset to companies for all types of assistance.

Chatbots are used today for all types of actions including helping human resource management. An HR chatbot can help in many ways from not only improving relations between the HR department and employees and streamlining processes, but even as a branding tool for the organization. With the constant development of artificial intelligence, today AI and recruitment go hand-in-hand.

How Recruitment Chatbots Help HRM

HRM, human resource management, can benefit from chatbots in many ways. Recruitment chatbots not only help human resource professionals communicate with employees more effectively but they also help to achieve business hiring goals as well.

Answer Candidate Questions
It is estimated that chatbots save an average of four minutes and almost $1.00 for every interaction they have with candidates. This amount of time and money savings is extremely beneficial for companies. From asking qualifying questions and answering frequently asked questions to even scheduling interviews, chatbots not only save HR professionals time but also streamline HR processes. Chatbots can answer thousands of candidate questions simultaneously to guarantee that no candidate gets overlooked. Candidates today are very accepting of chatbots and don’t mind interacting with them if it means a more comprehensive candidate experience.

Collect Feedback
It is estimated that almost three-fourths of candidates drop off the application process. With this many candidates not waiting around when employers can’t get back to them within a reasonable amount of time, chatbots can help a great deal. Chatbots can provide recruiters feedback about the candidate experience they provide and not only improve it but make it more lucrative as well. Today’s labor market is very tight, and candidates are pickier than ever. Chatbots can help improve the experience you offer to candidates, making them more inclined to stick with your hiring process longer.

Employee Scheduling
Chatbots aren’t only being used to improve the recruitment process but current employees as well making chatbots for business an essential new tool. Human resource professionals are very busy dealing with all types of concerns within the organization making chatbots an excellent resource for handling common requests from employees. Chatbots are being used more in organizations to handle the scheduling of employee’s vacations and time off. This not only saves time for both employees and HR but also eliminates back-and-forth emails between them.

Chatbots can help streamline the hiring process by improving onboarding and employee training. Chatbots can make onboarding a self-serve process because they can talk to employees onsite and interact with workforce management through HRM software. Chatbots can also improve employee training because they can be much more interactive making the training process much more effective than if an employee were to suffer through a mundane video or PowerPoint.

Chatbots are being implemented by many organizations because they help streamline processes for a low cost. Chatbots not only offer a more efficient way for companies to recruit individuals but they even provide many benefits to existing employees as well. If your company does not use chatbots to assist in your HR processes, now is the time to consider adding this technology to improve HRM efforts.

Emily Pribanic | Emily is a graduate of the University of North Texas. She has her B.A. in Advertising with a concentration in Copywriting. Emily has been writing since she was young and has a creative imagination. She lives in Dallas, Texas with her family and two cats.

Emily Pribanic | Emily is a graduate of the University of North Texas. She has her B.A. in Advertising with a concentration in Copywriting. Emily has been writing s...

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