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Harnessing Generative AI in Marketing for Creatives
February 14, 2024
Generative AI has an authentic “Midas touch” when it comes to content – augmenting, accelerating, and generating new material, which is, in many ways, revolutionizing...
10 IT Service Desk Metrics for Maximum Efficiency
January 31, 2024
IT service desk metrics are quantifiable indicators of performance that inform IT leaders about the efficiency and outcomes of support operations. By focusing on the...
Securing the AI-Driven Customer Experience: Integrating AI with Cybersecurity
January 24, 2024
Today, organizations are progressively adopting and integrating artificial intelligence on a large scale – changing how they work daily. AI can transform your customer service...
Unleashing the Creative Potential of Generative AI
January 23, 2024
63% of marketing executives, according to Gartner, intend to invest in generative AI within the next 24 months. So, what is generative AI, and why...
To Succeed at Marketing in 2024, Chatbots Will Be Key – Here’s Why
December 23, 2023
A chatbot, when used properly for marketing purposes, is an unstoppable juggernaut. Gartner predicted in 2011 that by 2020 over 85% of the interaction between…
Building an IT Service Desk Using Microsoft Teams
December 18, 2023
During the pandemic, the number of active Microsoft Teams users increased dramatically, from 75 million in April 2020 to 270 million in 2022, a spike…
Patch Management Explained: Securing Your Systems in the Digital Age
December 15, 2023
Organizations must proactively protect their digital assets with the constant emergence of new vulnerabilities and threats. A crucial aspect of system security is patch management….
How to Choose the Best Application Performance Monitoring Tool
December 6, 2023
Unplanned application downtimes can cause significant problems for an organization. Whether external, in the case of an MSP, or internal, for a shared services provider,...
Navigating the World of AI-Driven Visual Content Marketing
November 29, 2023
The conversation around AI-driven content creation in marketing is now moving from text to visuals. That is because visual content – videos, static images, screenshots...
The Value of Software Bill of Materials (SBOM)
November 28, 2023
If you've spent a moment's thought on supply chain safety over the past year, you're probably acquainted with the term "Software Bill of Materials," shortened...
How the Google Cross Cloud Network Can Improve Enterprise Interconnectivity
October 30, 2023
The recent Google Cloud Next conference, held in the last week of August 2023, showcased numerous launches and announcements from the global cloud giant. A…
Why The Future of Artificial Intelligence in Hybrid?
October 13, 2023
Over the past several weeks, the flurry of new generative AI products and capabilities — from ChatGPT to Bard and numerous variations from others built…
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