How IoT Technology Changed the Way People Do Business Today

By TechFunnel Contributors - Last Updated on May 19, 2020
Article explains how IoT technology is changing the businesses

Today, IoT (internet of technology) has dramatically changed the way business is done and catapulted many companies into the international scene. The innovations that IoT introduced have greatly increased productivity and efficiency in many businesses. IoT connects everything that is internet-enabled to the world.

Most of the best companies use IoT to increase competitiveness in ever-changing markets. This article summarizes seven (7) ways that IoT has affected the way business is conducted today.

What is IoT Technology?

IoT is a technological system that uses automatized processes to ease business operations. It is a techy kind of blockchain system that connects interrelated computational, mechanical, and digital devices with unique identifiers (UIDs) to receive, transfer, and process information without human intervention.

The functional aspects of IoT technology evolved from the emergence of real-time analytics, artificial intelligence, commodity sensors, and machine learning. As a result, Organizations use IoT for the smooth running of daily operations.

For instance, service providers use IoT technology to deliver top-notch services. IoT is now the go-to system for the products and services delivery market. The consumer-products market uses it to produce smart appliances and devices that hardly need any human intervention.

Effects of IoT Technology on Today’s Businesses

After the first toaster was connected to the internet in 1999, the smart refrigerator followed in 2000 and the self-driving car in 2010. And the rest is history. Now, homeowners can manage security cameras and alarm detectors using their mobile phones from wherever they are. Companies and governments from different countries hold meetings in virtual space.

Even as more home items ranging from transportation to kitchen, safety, and child care equipment are connected to the Internet, IoT is now increasingly prevalent in commerce to save time in business-to-business (B2B) communication, remote automation management, consumer orders, and deliveries. Business-to-consumer (B2C) transactions are likewise into IoT to with data compilation and analysis to increase personalization, efficiency, and productivity.

  • Inventory Management

    Before the advent of IoT technology, it was complicated and difficult for businesses to keep track of their goods in storage facilities such as warehouses or farm storage. Despite the time and effort spent to monitor and track goods entry and delivery, the process was still full of errors.

    IoT technology revolutionized the system and made tracking, monitoring, and management easier and more accurate. It reduced workloads by using artificial intelligence software to keep track of the inflow and outflow of deliverables.

    Today, this system is used by shipping companies, product producers, retailers, wholesalers, and the like. Demand and supply chains are more accessible, stress-free, organized, error-free, and reduced issues such as theft and mismanagement.

    Many companies are into IoT technology, such as this IoT company, and now offer their services to businesses and individuals who desire to incorporate IoT into their systems.

  • Improved Customer Service Experience

    IoT Technology allows quick access to customer-related information, allowing companies to access data for insight into how to quickly meet customer needs, thus increasing positive customer feedback. This, in turn, increases sales and revenue flow.

    At the same time, various IoT technological devices and software now allow you to receive feedback from clients and customers. With this, you know how to serve them better.

  • General Productivity

    The software and devices using IoT technology to help businesses can achieve so much in so little time. With this, operations and tasks are completed faster and more accurately. Staff workloads are reduced, and they can focus on more specialized tasks. At the same time, IoT technology increases the organization of operations and tasks so that productivity and efficiency are improved.

  • More Remote Work Options

    Automated digital systems now allow remote work. With IoT technology in place, you can run your business from anywhere in the world and still achieve optimum productivity. For instance, the Zoom video app is now a popular medium communication as more communities are locked down.

    The lockdown due to the coronavirus pandemic has increased the number of employees working from home. Still, most businesses are able to run their services due to practical and cost-efficient use of IoT software and devices that also encourage flexibility and adaptability.

  • Better Data Collection and Exchange Systems

    IoT technology increases data collection and analysis. Data collation is easier due to software programmed to access and retrieve data from various platforms. IoT technology has made it easy to access data about what’s happening in the organization, customer requirements or feedback, market research, record pattern, or product-testing survey. Office staff can share business-related information with IoT technology.

    Today, there are survey platforms such as Qualtrics, Survey Monkey, and Quick Survey that you can use to gather opinions or feedback for business improvement. At the same time, IoT technology has improved data interpretation with various data analyses software such as Excel and SPSS.

  • More Access to Skilled Workers

    By using IoT technological devices and software, firms are able to hire skilled workers simply by using keywords to identify the best candidate for job vacancies. This improves productivity because you can now hire only those who can get the job done. This is a cost-effective system because you avoid hiring anyone who isn’t fit for the job. As well, by using this same IoT system, businesses can reward hardworking employees.

  • Improved Business Insight and Foresight

    Digital IoT models help businesses to understand how to boost their productivity. Firms use KPI software to analyzes profit targets and how these can be met. Managers use IOT software for forecasts and projections to help determine business growth in years. Many IoT programs offer recommendations about how a company can gain more leads and generate higher revenues. The healthcare industry makes use of IoT technology to detect diseases and health conditions as well as identify the appropriate interventions and treatments.


Businesses today use IoT technology to enhance productivity and efficiency, maintain maximum security and data privacy, and reduce the stress and employee workloads by making operations more organized and automatized.

IoT technology has helped businesses decision-making with insight, foresight, projections, and forecasts. For instance, financial service providers such as PayPal use IoT to monitor and halt fraudulent transactions. Service providers make use of IoT technology to develop customized yet digitized services for customers. No matter how small, IoT technology can make your business easier.


Alice Bell is a tech-savvy person who has been fascinated with innovations in the business sector. Alice has been writing tech-related articles to help individuals and businesses to easily transition to the digital era.

TechFunnel Contributors | is an ambitious publication dedicated to the evolving landscape of marketing and technology in business and in life. We are dedicated to sharing unbiased information, research, and expert commentary that helps executives and professionals stay on top of the rapidly evolving marketplace, leverage technology for productivity, and add value to their knowledge base.

TechFunnel Contributors | is an ambitious publication dedicated to the evolving landscape of marketing and technology in business and in life. We are dedicate...

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