IBM launched a new business aimed at helping employers leverage AI and automation, called IBM Talent and Transformation.
The new unit provides skills training in AI and “helps companies drive the transformation necessary to use AI” to improve workflows, help tackle bias and in general integrate new technology into the workplace in general and HR specifically.
Businesses today face “dual demands of undertaking digital transformation and reinventing their businesses and processes through the application of new technologies such as AI, automation and blockchain,” said Mark Foster, Senior Vice President at IBM Global Business Services.
Contending that “the biggest barrier to progress will lie in accessing the right talent and skills,” Foster said, “the company believes that building a workforce to compete in the era of AI is as much about culture and specialized expertise as it is about technology. Making data-driven decision insights, creating new products and services, and penetrating new markets require more than a skills revolution.”
Another new service offering, the IBM AI Skills Academy, will help customers plan, build and apply strategic AI initiatives such as evaluating AI roles and skills, building the necessary skills, and creating an organizational structure in support of AI strategy—across the enterprise.
“IBM believes that building a workforce to compete in the era of AI is as much about culture and specialized expertise as it is about technology,” said Foster.
To promote a cultural change, IBM is also introducing IBM Garage, which, the firm says, will help business change “how they work, where they work and what principles they use to guide their work.”