5 Crucial Technological Changes in Human Resource Management

By Marianne Chrisos - Last Updated on January 6, 2020
Crucial Changes in Human Resource Management due to Technology

How technology is changing HR.

Are you using technology to your advantage in human resource management?

Over the years, human resources has grown from a single department that worked to hire and fire people and handle payroll to an instrumental part of growing companies, building an organization’s reputation, helping to create organizational change, and ensuring compliance. Emerging technology has changed the landscape of HR. Here are some of the changes in human resource management that have been due to technology.

Remote Working

Technology has changed the way people work. One way is by enabling greater connectivity also offering mobility. New security technologies such as identify and access management software can offer businesses the safety and security of knowing their data is only being accessed by approved employees while also giving employees the resources and data they need to success in their positions, even away from the office.


Finding and retaining the best talent is no longer a matter of placing an ad in a newspaper or even on an internet job boards. The technology used in human resource management in now benefitting the recruitment and hiring process. In addition to digital message boards and social media assisting in publishing and sharing job postings, technology has made searching through resumes simpler by accessing key words that match the job posting or requirements. Additionally, machine learning technology has improved the ability to target people with personalized job postings and ads. By analyzing data from multiple places, machine learning can more effectively match people’s interest with a potential job fit. This change in human resource management due to technology is one that can benefit both employers and potential employees.

Employee Engagement

Another impact of technology in human resource management is helping organizations and HR departments to understand how their employees are experiencing the company. Technology has allowed for employee feedback to be collected and that data to be analyzed to create better experiences for employees. More engaged and satisfied employees prove to be more productive employees.

Benefits and Payroll

Companies used to manually run checks to distribute and pay their employees. Then came advancements in banking and direct deposit. Many employees can now log in to a web-based payroll system and check their tax exemptions, download their past pay stubs, update their banking information, check on benefits information, and even digitally request and log time off.

One up and coming change that technology is bringing to HR is when it comes benefits and wellness. Companies are investing in wellness programs where if their employees participate, it can help to offset some of their insurance cost. Companies are utilizing web-based programs where employees log their wellness activities and earn points or are using the technology of wearable to help track employee fitness and activity to calculate their wellness benefits.


Finally, the technology that allows for more and more tasks to be automated – like running payroll and time clocks – allows for HRM staff to focus on tasks and challenges that require more creativity, such as writing compelling job postings or creating employee appreciation events.

What is the role of technology in human resource management at your company? Have human resource technology trends changed anything about your business, from hiring to engagement to improving the employee experience?

Marianne Chrisos | Born in Salem, Massachusetts, growing up outside of Chicago, Illinois, and currently living near Dallas, Texas, Marianne is a content writer at a company near Dallas and contributing writer around the internet. She earned her master's degree in Writing and Publishing from DePaul University in Chicago and has worked in publishing, advertising, digital marketing, and content strategy.

Marianne Chrisos | Born in Salem, Massachusetts, growing up outside of Chicago, Illinois, and currently living near Dallas, Texas, Marianne is a content writer at a c...

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