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Marketo Hires New Chief Marketing Officer and Chief Customer Officer

Marketo Hires New Chief Marketing Officer and Chief Customer Officer
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Marketo, the leading provider of marketing software and solutions announced recently the hiring of Sarah Kennedy as the company’s Chief Marketing Officer (CMO). In addition to that, the company also promoted Matthew Zilli to the role of Chief Customer Officer (CCO).

“I am thrilled to welcome Sarah as Marketo’s new CMO,” said Steve Lucas, CEO of Marketo. “We undertook an exhaustive search to make sure we found the right person to lead our world-class marketing team, which so many thousands of marketers look to for best practices and exceptional thought leadership. Sarah stood out as the individual that will help take the organization to new heights as we leverage the Marketo Engagement Platform to best serve our customers and inspire the Marketing Nation.”

Sarah Kennedy is a globally recognized thought leader on emerging technology, loyalty, and customer experience. Kennedy brings to Marketo nearly 15 years of technology marketing expertise. Before joining Marketo, she was Vice President of Global Marketing and the Managing Director of Digital Experience at the Sabre Corporation. In this position, she served as head of Sabre’s in-house interactive agency and as CMO of Hospitality Solutions, the company’s fastest-growing business unit. Over the course of three years, she nearly quadrupled the marketing team’s return on investment and drove double-digit revenue growth.

“I am excited to join Marketo to champion its excellence in marketing both as an organization and on behalf of its thousands of global customers,” Kennedy said. “I look forward to fueling Marketo’s explosive growth in the enterprise through close partnership between sales and marketing, unparalleled thought leadership, and a commitment to lead in the Engagement Economy.”

Matthew Zilli has been with Marketo for more than four years. Before being promoted to the post of CCO, he was interim CMO and Group Vice President of Product and Solution Marketing. Under Zilli, the marketing team launched numerous updates and enhancements to Marketo’s Engagement Platform, including ContentAI, the company’s artificial intelligence-driven predictive content solution.

“Matt has guided Marketo’s marketing team during a time of change and growth, and his leadership has been truly indispensable,” CEO Lucas said. “I am so pleased to have him join my executive team permanently as our CCO. As a dedicated advocate for the Marketing Nation, Matt will create a whole new focus on Marketo’s most important asset, our customers.”


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Megha Shah
Megha Shah
A dreamer, traveler, aspiring entrepreneur and a bookworm beyond repair, Megha Shah is extremely fond of writing and has been doing so since she was a child. Apart from being a part-time writer, Megha is currently in college, pursuing B. Com. (Hons). Megha is an ardent follower of ‘Hardship, Hustle and Heart’ and firmly believes in the power of hard work and destiny!

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