What Are the Best Instant Messaging Software for IT Industries?

By Danni White - Last Updated on July 26, 2019
What Are the Best Instant Messaging Software for IT Industries

Are you looking for a reliable way to improve communication in your organization?

If your answer is yes, it is time you considered instant messaging as your central chat platform. Besides initiating prompt response faster than emails, phone calls, and memos, they act as evidence for conversations. Now it is easy for colleagues to brainstorm, pose simple questions, share files, and make audio and video calls concerning the organization’s activities.

Here are the top 7 secure instant messaging platforms you should consider:

1. Facebook Messenger

At present, almost everyone above the age of 18 already as a Facebook account and so does businesses. Millions of users use messenger for social and corporate reasons. Now that companies have already set up their Facebook pages, conversations between providers and end-users have been made easier thanks to this chat tool.

According to Forbes, this is by far, one of the best platforms for business. You can leverage it in your Facebook for a company to create campaigns that will generate more leads for your business. Its ability to develop scanned codes facilitates encrypted text messaging to other people even when they are offline.

2. Slack

Small enterprises have more to gain from Slack thanks to its top-notch features. With audio calls and video conferencing features, individuals can have a one-on-one and internet relay chat. Organizing multiple projects using hashtags has never been easier thanks to the tool which works by dragging and dropping in Google Drive, Dropbox and other platforms with file-sharing features.

3. HipChat

HipChat is a one-on-one instant messaging tool that favors group chats, file sharing, screening sharing, and video conferencing. It is also compatible with most third-party apps such as Facebook, Dropbox, and Google Apps, forming a fundamental part of the company’s communication platforms.

Businesses can access it directly from the website on installing it on their servers at a reasonable cost. It is compatible with desktop and mobile interfaces.

4. Skype for business

Skype is a software app that allows individuals to interact via text, voice, and video, making it easier for them to share their ideas and other forms of media. Not only is the user interface easy for your staff to use, but the dial-in audio conferencing and Advanced Message Queuing Protocol features also makes it easier to conduct meetings.

Skype boasts a powerful file sharing function, making it easier to broadcast any visuals, web pages, and files. Its usefulness supersedes all the chat tools because it allows you to connect with your staff even in remote countries.

5. Stride

Stride is a powerful tool developed by Atlassian of HipChat. The app qualifies as a perfect alternative to Slack thanks to its instant messaging protocols. Like HipChat, it has hosted various video and audio conferences, giving businesses an easier time to complete their tasks and track decisions. You will get instant notifications anytime a meeting has been set up. Hopefully, the developers will introduce secure messaging on the web, macOS, iOS, Windows, and Android versions.

6. Microsoft Teams

Microsoft Teams is a software application that has features including chats, notes, Office planner, Power BU, and extension apps. It is an epitome of Slack only that it functions with threaded recurring chats that can be open or private. It also collaborates with the company’s Skype video tool to invite employees working in remote areas to join the conversation.

7. Flowdock

Flowdock is a software that allows individuals to engage in conversations in one place. Through it, you can have a one-on-one private chat with individual team members or group chats. Its inbox feature has an email and message organizer, giving you the chance to handle all the projects amicably.

Instant messaging software apps make it easier for businesses, big or small, to run their operations without incurring costly charges. As an employer, you need to decide on one that meets internet messaging protocols. Though they are quite many, the top seven chat tools will save you on cost and allow you to hold meetings, no matter where you are located.

Danni White | Danni White is the CEO of DW Creative Consulting Agency, a digital marketing firm specializing in elevating the visibility of small-to-midsize businesses and nonprofits. She is the author of 17 books and hosts the #Hashtags and Habits Podcast, which merges digital marketing, entrepreneurship, and personal growth.

Danni White | Danni White is the CEO of DW Creative Consulting Agency, a digital marketing firm specializing in elevating the visibility of small-to-midsize busi...

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