5 Upcoming Information Technology Trends for 2018

by Marianne Chrisos - December 27, 2017
Marianne Chrisos

Marianne Chrisos | Born in Salem, Massachusetts, growing up outside of Chicago, Illinois, and currently living near Dallas, Texas, Marianne is a content writer at a company near Dallas and contributing writer around the internet. She earned her master's degree in Writing and Publishing from DePaul University in Chicago and has worked in publishing, advertising, di...

Upcoming IT Trends

Some trends leave us wondering what happened while others change the course of our lives.

Technology is always changing; here’s the new IT trends you will see more in 2018 and how you can use them to grow your business.

Technology affects every part of our lives. It makes nearly everything we do – from our jobs to the way we communicate to running errands much easier and more efficient. Businesses rely on information technology to help gather data and run programs that help them communicate with their current and potential customers. Because it advances so fast, there are always new technology trends that might impact your business.

Here are 5 technology trends that you will see more of in 2018. These trends aim to affect everyone from IT department procedures to software developers to business leaders.


As technology progresses for the good of businesses around the world, so do the ways that organizations or individuals can use it maliciously. Identity and data theft are still troubling and common occurrences and many IT groups are partnering with HR departments to put a focus on educating and training employees in matters of privacy and data protection. This means everyone in a business can be educated about potential threats and work toward the safeguarding of information.

Increased Automation

With the growth and increasing sophistication of AI software, 2018 will also be the year that many businesses adopt automation for many tasks to improve both accuracy and efficiency. Business continues to be competitive, and automated processes can help companies react to customers faster and maximize productivity.

Increasing Data

With social media, analytics, and reporting, it is hard to imagine we might need more sources of data, but increased data and new data streams are set to be one of the top 2018 technology trends. Our interactions online, with apps, in social spaces, and in transactions both in person and on the web, will leave a data footprint that is useful for making business decisions and scaling entire systems. With the increase of spaces where we can use a device as payment or as a way to check-in, businesses are able to access more data to customize customer experiences.

Continued Connectivity

The Internet of Things is now a commonplace topic in technology and media spaces, so much so that it has earned an acronym that stands alone without explanation in many print publications: IoT. Improved technology will be able to connect user devices with products and allow users to check and update them on the go. Because this kind of connectivity and responsiveness will become increasingly common in consumer products, businesses must think about ways they can offer similar experiences and connectivity to their customers.

Virtual Experiences

Immersive and virtual experiences are becoming an attractive form of entertainment for consumers, and many businesses are capitalizing on that to enhance customer experience and engagement. AR apps make it possible to see a product in your own space without having to have the physical product, and as such technology becomes more widely-adopted, companies can develop their own programs or apps to use these experiences to enhance their customer reach.

The future of technology in 2018 is exciting. Numerous advancements will allow for more personalized and customizable experiences for users, plus businesses will have more information on how to enhance their customer experience or grow their business.

Marianne Chrisos

Marianne Chrisos | Born in Salem, Massachusetts, growing up outside of Chicago, Illinois, and currently living near Dallas, Texas, Marianne is a content writer at a c...

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