It looks like all is not well for the new Uber CEO Dara Khosrowshahi. While he has inherited a pile of controversies and conflicts from former CEO and Uber cofounder, Travis Kalanick, the list keeps growing. Uber has now been accused by federal authorities on multiple grounds of cheating on a competitor.
The Federal Bureau of Investigation (FBI) is leading an investigation into Uber’s alleged use of software to track Lyft’s operations. Uber has been accused of using a secret software called Hell to track Lyft driver locations. Part of the process, as reported by The Wall Street Journal, is multiple fake Lyft accounts that help Uber gather information and data on Lyft’s charges, drivers in various locations, and the time taken by a driver to reach a pick-up point. The FBI of New York is leading this investigation.
An Uber spokesperson told The Wall Street Journal that the company was cooperating with New York’s Southern District in the investigation.
This is not the only major investigation into Uber’s operations. The company is also being investigated by the U.S. United States Department of Justice (DOJ) for the alleged use of a software called Greyball. The New York Times reported this software has been used by Uber to evade transport regulations. The DOJ also suspects that Uber has violated laws involving bribery of foreign officials.
These are still not the only issues Khosrowshahi faces. Uber has been accused of repeated and systematic sexism and a bullying corporate culture. It faces many other law suits, like one with Alphabet over intellectual property theft and board member Benchmark suing Kalanick.
Beyond this, Khosrowshahi must keep his board members happy, make sure users are satisfied, and that his employees remain motivated despite all the scandals.