Most organizations have human resource representation. Why? Because it’s a lot of work. Managing the employee experience is crucial for businesses – from onboarding employees to make sure that they’ll be positive representatives of the brand outside of the office to finding the best fits for both culture and efficiency to managing interpersonal relationships and much more, human resources management groups have a lot of responsibilities. Here are the top 4 function of human resource management.
HR groups are busy teams – here’s what you need to make sure you’re focusing your energy on.
What are the most important functions of Human Resource Management in an organization?
This is the task that most people think of when they imagine human resources. The recruitment and hiring of business staff is an important role of human resource management, and one that requires a significant investment of time and money. From writing up the ads for the open positions to screening candidates to initial interviews and post-offer negotiations – a lot of work goes into hiring for each position.
Sometimes recruitment can mean promoting from within the organization, so it’s important for HR management teams to have a good sense of their employees’ capabilities and open lines of communication with all the management teams. Additionally, it’s important for human resource management teams to have data and reporting on salary and benefits statistics for other organizations and understand the average compensation package for their industry so they can stay competitive with other brands.
Orientation and Training
HR is responsible for making sure that each employee is set up for success. An important function of human resource management when an employee first starts is onboarding that role, which usually consists of introducing them to the business, the company policy handbook, and giving them the resources and tools they’ll need when they have questions.
Job training, whether it is initial new employee training through a system or continued education opportunities for employees during the year, it offers employees a chance to get more comfortable with systems and processes, which can be a huge boost to both productivity and morale.
Employee Retention and Relationships
Happy employees do two things for your organization: work hard and spread the word to others. To benefit the business, it’s important that human resource personnel pay special attention to their employee morale, both with the company and their relationships with each other.
HR can gauge their employee satisfaction and employee engagement with surveys and other feedback metrics. Using this information, they can develop ways to improve the employee experience, improve benefits, or use other means to create an environment that people enjoy working in. Whether it’s an employee happy hour, a dog-friendly campus, better health insurance, or an onsite gym, the perks associated with the job and the company can go a long way towards people enjoying where they work, which leads to them putting more effort, staying longer, and sharing their good experience with others. These kind of people-focused business improvements are often the combined work of HR teams and executive and leadership teams.
Relatedly, HR plays an essential role in maintaining good working relationships between employees. HR has a legal, but also business, responsibility in preventing and dealing with issues of harassment, discrimination, theft, and other people problems that can have a negative effect on the workforce, as well as the business reputation.
Compliance issues primarily revolve around the health and safety of the workplace. HR has the responsibility of ensuring that all safety signage is displayed and accurate, that labor laws are followed, and that the physical environment of the building doesn’t disrupt work or harm employees. HRM teams will also deal with filing workers compensation paperwork, insurance documents, FMLA paperwork, severance and unemployment forms, and other legal and regulatory documents.
The importance of human resource management is rooted in its recruiting, care, and management of business employees – the critical component of every successful business.